Position will require someone with solid data and telephony experience, i.e. end-to-end Telco ordering and provisioning (Frame Relay, Point to Point, OCx, DS3, DS1 etc...,) router and switch configuration, IP allocation, and Frame Relay PVC & ATM VCI/VPI design, as well as experience in owning and project managing the entire process. Managing our vendor relationships, as well as internal relations with our Sales and Customer Service Departments will be a requisite.

Reports to: Director of MIS
Salary Range: $60k - $75k
Job Description:
The PERL5/Database Developer will be responsible for the planning, development, staging, and maintenance of all in-house software. This includes, but is not limited to additions and modifications to our existing OSS systems, ticketing software, physical security software, reporting tools, monitoring extensions, etc., etc., etc. Most software will need to work with an internal Oracle 8i database, so database experience will be required.

Developer will work closely with the rest of the MIS department as well as the engineering department to accomplish the goals at hand. Will work especially closely with Oracle DBA.

Requirements:
Candidate must have 2-4 years experience with PERL5 in a unix environment and 1-2 years experience with Oracle 8i or another production RDBMS system. Must have good working knowledge of database module call routines in PERL, and experience using SQL to perform queries and updates. Basic working knowledge of the unix operating system (specifically Solaris and BSD) required. Extended unix experience a plus.

Reports to: Director of MIS
Salary Range: $35k - $40k
Job Description:
The webmaster will be responsible for NetRail's website and intranet; maintenance and new design. This includes NetRail's internal OSS, engineering and operations intranet, and other various websites hosted internally.

Requirements:
Candidate must have artistic abilities as well as good working knowledge of HTML, PERL, and JavaScript. The webmaster will also be maintaining NetRail's OSS, Engineering and Operations intranets, etc. Must work well with others. Candidate should also have 1-3 years experience, samples, and good references.

Reports to: Director of MIS
Salary Range: $35k - $40k
Job Description:
IT Helpdesk Technicial shall be the first point of contact for all customer (including the internal customers - sales, operations, and engineering) interaction (problems, questions, etc.) and the primary POC for all Windows client troubleshooting.

The helpdesk will also be responsible for logging (via a ticketing system) all incoming problems and project requests, and be the primary followup to the customer for deadlines, status, etc. Will work closely with the rest of the MIS department to attain deadline information, and delegate tasks based on individual role in the department.

Requirements:
Candidate should have exceptional Windows 98/2000/NT troubleshooting skills as well as exceptional people skills. Although project management is not part of the role, project management skills are required to perform delegation and deadline reporting, etc.

Reports to: Director of MIS
Salary Range: $40k - $50k Job Description: This person will be responsible for NetRail's production network servers and all underlying network services including SMTP, POP3, DNS, SNMP, RADIUS, MRTG graphing, web services, and more. Other responsibilities include PERL scripting for various miscellaneous tasks, network security, keeping the NetRail website up-to-date, and the maintenance and stability of all other network servers in our intranet.

This person will also work with one or two other sysadmins and will also work with MIS to build a solid, fully integrated infrastructure between our OSS, ERP, and other facilities.

Requirements:
Candidate should have 1-3 years experience with the Unix operating system, both System V and BSD based, as well as solid PERL scripting abilities. Must have an understanding of network protocols (SMTP, POP3, etc) and their underlying services including but not limited to SMTP, POP3, DNS, HTTP, HTTPS, SNMP, DHCP, SSH, etc. Oracle 8i experience a plus.

Reports to: Regional Vice-President
Job Summary:
Selling Netrail's host of products and services to prospects in the assigned territory including ISPs, ASPs, CLECs, and other emerging next generation service providers.

Duties and Responsibilities:
Account planning - identifying and managing prospects in assigned territory; Presentations - demonstrating Netrail's technological capabilities; Selling - closing sales of Netrail's products and services to prospects in assigned territory, meeting and exceeding assigned sales quota; Problem solving and decision-making - solving customer problems through positive interaction with other NetRail departments; Reporting - sales forecast reporting to management; Base management - ensure customer retention and protect existing revenues. Perform other related duties as required.

Knowledge, Skills, and Abilities:
Strong knowledge and understanding of the Internet, ATM, Frame Relay and IP. Excellent prospecting skills. Experienced successfully selling at the President/CEO/CTO level. Excellent presentation skills. Strong people skills and ability to interrelate to individuals at all levels. Ability to establish priorities, work independently, and proceed with objectives without supervision. Ability to handle and resolve recurring problems. PC literate and experienced with MS Office (Word, Excel, PowerPoint, Internet Explorer & Outlook).

Credentials and Experience:
College degree and two years related experience (preferably "Carrier Sales") or equivalent combination of education and experience.

The Sales Engineer is responsible for pre-sales consultations with customers to determine their technical service needs. The SE will configure orders for Internet access and related telecommunications data services. The SE also provides a liaison with the operations department to resolve any customer-specific technical problems, and to keep abreast of changes in network status and the relevant technology issues. SEs must have a broad understanding of LAN and WAN data communications, carrier/LEC provisioning, ATM, Frame Relay, and especially IP routing. Supporting knowledge of DNS, FTP, SMTP/POP3, and PC/Server Operating Systems is also valuable, although not essential. SEs must also be customer-savvy, with good interpersonal and presentation skills. A professional image is essential. Travel is variable, from 10-50%, but typically not more than 2-3 days at a time. Headquarters location is Atlanta, GA. We have openings in Atlanta, the Midwest, and the West Coast.

230 Peachtree Street,
Suite 1700
Atlanta, GA 30303
888-NETRAIL
(638-7245)
Fax: 404-522-1939